Seasoned Contributor

High number of errors on bonded channels

Hi,

 

A couple of weeks ago I started to notice that the upper channels are seeing a high volume of corrected and uncorrectable errors. Any suggestions on what group to contact to get this corrected?

 

ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM25611735000000 Hz4.2 dBmV42.6 dB150
2LockedQAM2569723000000 Hz4.1 dBmV42.5 dB210
3LockedQAM25610729000000 Hz4.1 dBmV42.6 dB50
4LockedQAM25612741000000 Hz4.6 dBmV42.9 dB50
5LockedQAM25613747000000 Hz4.7 dBmV43.0 dB270
6LockedQAM25614753000000 Hz4.4 dBmV42.8 dB00
7LockedQAM25616765000000 Hz3.0 dBmV42.2 dB50
8LockedQAM25617771000000 Hz2.4 dBmV42.0 dB1061
9LockedQAM25619783000000 Hz2.7 dBmV42.3 dB40
10LockedQAM25621795000000 Hz3.6 dBmV42.7 dB40
11LockedQAM25623807000000 Hz3.5 dBmV42.6 dB00
12LockedQAM25625819000000 Hz3.2 dBmV42.5 dB50
13LockedQAM25626825000000 Hz2.9 dBmV42.3 dB1154315126
14LockedQAM25627831000000 Hz3.0 dBmV42.3 dB2595752975
15LockedQAM25630849000000 Hz2.8 dBmV42.2 dB00
16LockedQAM25632861000000 Hz1.9 dBmV41.8 dB00
2 REPLIES 2
Expert

Re: High number of errors on bonded channels

You have corroded or loose connecions, open splitter ports or chewed up line allowing ingress.

 Call in for service if not obvious

 

 

 

Proven Sharer

Re: High number of errors on bonded channels

Also note there are several channels missing (15, 18, 20, 22, 24, 28, 29) not assigned in sequence, plus two others (26 & 27) assigned with high uncorrectable errors.  Looks like both 700-800 MHz Public Safety and traditional 825-850 MHz cell phone subscriber ingress.  It's not a modem problem.