Observer

GIG PLAN.

I want to use my own modem for my "gig" plan. I have a NETGEAR CM11000 which supports the speeds. Can I do this? or am i locked with spectrum modem/router they provided. The modem is  supported as mentioned in the Minimally Qualified Modems list.

5 REPLIES 5
Helper

Re: GIG PLAN.


@Wolf wrote:

I want to use my own modem for my "gig" plan. I have a NETGEAR CM11000 which supports the speeds. Can I do this? or am i locked with spectrum modem/router they provided. The modem is  supported as mentioned in the Minimally Qualified Modems list.


Not at this time. Only Spectrum modems are officially supported on the Gig tier. You can use your own router if you want though.

Observer

Re: GIG PLAN.

Woohoo the modem worked.

But now I have a problm ewith my router.... It says "Your ISP's DHCP does not function properly." It's an ASUS RT-AC88U.

Observer

Re: GIG PLAN.

Fixed. Thanks to Asus support.

Helper

Re: GIG PLAN.

So your customer owned Netgear modem is now activated on the gig tier? Are you seeing gig speeds or have they provisioned you for Ultra instead?

Highlighted
Observer

Re: GIG PLAN.

Better than spectrum speeds

This is my  avg speed with netgear modem and asus as my router. With 8 devices running currently;

 devices.PNG