I just received an email stating Spectrum will be updating my modem over the next few weeks but I bought my own modem. Do not have a modem from the service.
My account shows customer owned under modem, but I don't want them pushing a patch to the wrong type modem and bricking it. Any more information about what this update will include and is it for all brands of modems?
Thanks for your time,
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I will have to say I also have that concern. I have a customer owned modem which is active and online and a phone modem from TWC in a box that was never activated because it was for a triple play price point.