I need some help. I have spectrum internet only. Zip is 12729 if relevant.
Relevant info: I have 2 hardwired computers a wireless computer, a TV and ps4. When this occurs every device has DNS Issues. My modem and router are rented from spectrum and are where replaced with the last tech.
For months I have been getting dns might be unavailable errors. Until last week the issue would typically resolve itself in less than 10 minutes with zero/minimal intervention (modem restart and i'm not sure it ever even mattered)
Last week problem persisted for 2 days, tech came (fixed itself before tech came) He did not really find anything wrong but did give me new equipment and removed a tv filter (I do not have tv now).
It has gone down twice since he left (another tech is coming) both times for 8+ hours. During the last downtime I tried to correct it on my own via some google suggestions I have done the following and seen no results:
Modem reset/restart coupled with computer restart
Changing DNS Server to googles and pinging it (it does not ping google dns when down)
I do have another tech coming however I have little reason to believe he will find anything different now (it is actually working again).
Happy to provide any further needed details. I really need to come up with a workable solution to make my internet consistent again. I work from home so internet consistency is important and when i call spectrum tech support all they do is ask me to restart. This sends a message they have no interest in finding a problem and is discouraging. Please assist.
Edit: I see there is a format for info so here we go
Assuming you are running Windows 10,
1. right click on the Network icon on the task bar ,
2. select open network and internet settings,
3. click change adapter options,
4. move your cursor over your connection, and click on View status of connection,
5. click properties button, scroll until you see Internet Protocol version 4, make sure it has a checkmark in the box, click on this entry,
6. click on properties button,under General Tab, if Obtain DNS server address automatically is selected, select Use the following DNS server addresses:
184.108.40.206 for primary, 220.127.116.11 for secondary,
7. click Advanced button,
8. click DNS tab,
9. click add button and add: 18.104.22.168, 22.214.171.124 and 126.96.36.199.
10. Make sure that Append and Connection specific DNS suffixs is checked,
11. check Append parent suffixs of the primary dns suffix,
12. check register this connection's addresses in DNS,
13. check Use this connection's DNS suffix in DNS registration,
14. click ok,
15. click validate settings upon exit,
16. click ok.....
I have 3 Pc's and all are set as above and I have NO DNS server name resolution problems.
Depending on which modem/router gateway you have, you may be able to add and change DNS server entries in the router. If this is your case add all 5 DNS server entries into your router config also.