Jm5
Not applicable

Connection

You guys have serious issues with your boxes .. connection..and picture quality...crazy pixels..picture freezes. Cannot watch on demand or Anything I dvr...my signal is perfect tested by me and a technician...get new boxes
2 REPLIES 2
Helper

Re: Connection

The issues you describe are definitely signal related. Have you used multiple boxes with the same results? 

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Proven Sharer

Re: Connection

So you are absolutely sure that your signal testing process is flawless and the box itself is where all your troubles lie?  It couldn't possibly be anything upstream on the cable network?  What were your testing criteria and results?

 

It would help us to know which DVR box you are using and the values it captures internally for BER and SNR, along with your ZIP Code.