Community Forums

MsRaye · ‎05-10-2017

Connections are somewhat backwards, should be split to the modem first, that will lower US by 3.5 dB and raise the DS by 3.5 dB

MsRaye · ‎05-10-2017

That's the first thing I'd change to see if it increases the reliability, but there's probably another issue, maybe outside

isekii · ‎05-10-2017

Thanks i'll run that by the tech when he comes out.

Taking off next wednesday

isekii · ‎05-10-2017


Startup Procedure
Procedure	Status	Comment
Acquire Downstream Channel	279000000 Hz	Locked
Connectivity State	In Progress	Upstream Parameters Acquired
Boot State
Configuration File	In Progress
Security	Disabled	Disabled


Downstream Bonded Channels
Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1		QAM256		279000000 Hz	-3.3 dBmV	41.3 dB	0	0
2		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
3		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
4		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
5		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
6		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
7		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
8		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
9		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
10		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
11		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
12		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
13		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
14		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
15		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0
16		Unknown		0 Hz	0.0 dBmV	0.0 dB	0	0

Total Correctables	Total Uncorrectables
0	0


Upstream Bonded Channels
Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1		ATDMA		5120 Ksym/sec	37000000 Hz	53.0 dBmV
2		Unknown		0 Ksym/sec	0 Hz	0.0 dBmV
3		Unknown		0 Ksym/sec	0 Hz	0.0 dBmV
4		Unknown		0 Ksym/sec	0 Hz	0.0 dBmV

MsRaye · ‎05-10-2017

Print that out for the tech as well.. real bad, one upstream channel maxxed out at +53 dBmv and only one downstream channel.

You have some sort of coaxial issue for a start.

isekii · ‎05-13-2017

Just changed out modem and wiring to the modem. Instead of the UBEE I have a Technicolor one now. All the connectors inside and out were also changed.

Upstream

Channel Bonding Value

Index

1

2

3

4

Lock Status

Locked

Frequency

24.2 MHz

19.4 MHz

30.6 MHz

37.0 MHz

Symbol Rate

5120 Ksym/sec

2560 Ksym/sec

5120 Ksym/sec

Power Level

47.8 dBmV

46.3 dBmV

47.8 dBmV

Modulation

ATDMA

TDMA

ATDMA

Channel ID

2

1

3

4

Downstream

Channel Bonding Value

Index

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

Lock Status

Locked

Frequency

291 MHz

285 MHz

279 MHz

297 MHz

303 MHz

309 MHz

315 MHz

321 MHz

327 MHz

333 MHz

339 MHz

345 MHz

351 MHz

357 MHz

363 MHz

369 MHz

SNR

40.9 dB

40.8 dB

41.1 dB

41.2 dB

41.0 dB

41.2 dB

41.3 dB

41.5 dB

41.3 dB

40.5 dB

40.8 dB

41.8 dB

41.6 dB

41.9 dB

41.8 dB

Power

-0.4 dBmV

-0.5 dBmV

-0.2 dBmV

-0.1 dBmV

0.1 dBmV

0.4 dBmV

0.8 dBmV

0.9 dBmV

1.1 dBmV

1.2 dBmV

1.0 dBmV

1.2 dBmV

1.1 dBmV

Modulation

256 QAM

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