Community Manager

Authorized Devices on the Spectrum Network/ Customer Owned Equipment

About Authorized Modems

Updated 9/03/2019

 

Spectrum Internet customers are required to use an authorized modem to connect to the Spectrum network.

For a monthly fee, Spectrum will provide a pre-configured WiFi router. Customers may also choose to use or purchase their own router. Learn more about In-Home WiFi and routers.

 

Note: The information in this article applies to Spectrum Internet customers only. Spectrum Business Internet customers are required to use authorized Spectrum-issued modems. Learn More
 

As a Spectrum Internet customer subscribing to a New Pricing and Packaging service tier, you’re offered a compliant modem at no additional charge that has passed our full certification testing for optimal performance. In the event that we upgrade network speeds and your modem doesn't support the new speed tier, we’ll notify you and give you the option to upgrade your modem.

 

Modems listed here can be used on the Spectrum network. However, only Spectrum-provided equipment is supported by our technicians. View the current list of Spectrum-provided equipment.

Recommended Modems

Select an option below to view all modems authorized for the applicable speed.

 

Approved for Spectrum Internet tiers up to 400Mbps
 
Approved for Spectrum Internet tiers up to 300Mbps
Approved for Spectrum Internet tiers up to 100Mbps
Approved for Spectrum Internet tiers up to 60Mbps
 
  • Arris SB6120
  • Arris SB6121
  • Netgear CMD31T

 

Minimally Qualified Modems
 

You may also choose to buy a modem that has passed minimal testing to confirm that it won't cause harm to our network. Though permitted for use on our network, we recommend against using Minimally Qualified Modems because they haven't been tested to confirm their ability to deliver your purchased internet service speed.

Note: If you attempt to install your own device from our authorized modems list that doesn't meet the speed tier you ordered or if we can't determine the device qualification, you'll get a message that notifies you of this, and you'll be asked to acknowledge this before you proceed.

Below are the Minimally Qualified Modems that have passed the limited no-harms certification testing.

  • Arris SB8200
  • Arris SB6183v2
  • Arris SBG10
  • Arris SBG6950
  • Arris SBG6950 AC2
  • Arris SBG7400
  • Arris SBG7400 AC2
  • Arris SBG7600
  • Arris SBG8300
  • Linksys CG7500
  • Linksys CM3016
  • Motorola MB8600
  • Motorola MG7700
  • Netgear C3700v2
  • Netgear C6220
  • Netgear C6300
  • Netgear C6300v2
  • Netgear C7000v2
  • Netgear C7500
  • Netgear C7800
  • Netgear Cable Orbi CBR40 or CBK40
  • Netgear N450
  • Netgear CM1000
  • Netgear CM1000v2
  • Netgear CM1100
  • Netgear CM1200
  • TP-Link CR1900
  • TP-Link TC7650
  • Zoom 5370
Note: Some modems that were issued years ago have become outdated. If you have a modem that was issued by us and hasn’t been swapped in the last six years, it might need to be replaced. To get a replacement modem, contact us or visit a Spectrum store. Please recycle your old modem or bring it to a Spectrum store for proper disposal. If you do a modem swap with us, you’ll receive a mail return label in your package, which can be used to return your old modem.