Community Manager

Authorized Devices on the Spectrum Network/ Customer Owned Equipment

About Authorized Modems

Spectrum Internet customers are required to use an authorized modem to connect to the Spectrum network.

 

For a monthly fee, Spectrum will provide a pre-configured WiFi router. Customers may also choose to use or purchase their own router. Learn more about In-home WiFi and routers.

 

Note: The information in this article applies to Spectrum Internet customers only. Spectrum Business Internet customers are required to use authorized Spectrum-issued modems. Learn More

 

As a Spectrum Internet customer subscribing to a New Pricing and Packaging service tier, you’re offered a compliant modem at no additional charge that has passed our full certification testing for optimal performance. In the event that we upgrade network speeds and your modem doesn't support the new speed tier, we’ll notify you and give you the option to upgrade your modem.

 

Approved for Spectrum Internet tiers up to 400Mbps
  • Arris SB6190
  • Arris SBG7580
  • Arris SBG7580-AC
  • ASUS CM-32
  • ASUS CM-32_AC2600
  • Linksys CM3024
  • Netgear C7000-100NAS
  • Netgear CM600
Approved for Spectrum Internet tiers up to 300Mbps
  • Arris SB6183
  • Arris SBG6900-AC
  • ASUS CM-16
  • Motorola MB7420
  • Motorola MG7540
  • Motorola MG7550
  • Netgear C6250
  • Netgear C6300
  • Netgear C6900
  • Netgear CM500
  • Netgear CM500-100NAS
  • Netgreat CM700
  • SMC Networks D3CM1604
  • TP-Link CR500
  • TP-Link CR700
  • TP-Link TC-7620
Approved for Spectrum Internet tiers up to 100Mbps
  • Arris SB6141
  • Arris SBG6400
  • Arris SBG6580
  • Arris SBG6580-2
  • Arris SBG6700-AC
  • D-Link DCM301
  • Linksys CM3008
  • Motorola MB7220
  • Motorola MG7310
  • Motorola MG7315
  • Netgear C3000
  • Netgear C3000-100NAS
  • Netgear CG3000D
  • Netgear C3700-100NAS
  • Netgear CM400
  • Netgear N450
  • Netgear N450 CG3000Dv2
  • TP-Link TC-7610
  • TP-Link TC-7620
  • TP-Link TC-W7960
  • Zoom 5341J
  • Zoom 5345
  • Zoom 5350
  • Zoom 5352
  • Zoom 5354
  • Zoom 5360
  • Zoom 5363
  • Zyxel CDA30360

 

Approved for Spectrum Internet tiers up to 60Mbps
  • Arris SB6120
  • Arris SB6121
  • Netgear CMD31T

 

Minimally Qualified Modems

You may also choose to buy a modem that has passed minimal testing to confirm that it won't cause harm to our network. Though permitted for use on our network, we recommend against using Minimally Qualified Modems because they haven't been tested to confirm their ability to deliver your purchased internet service speed.

Note: If you attempt to install your own device from our authorized modems list that doesn't meet the speed tier you ordered or if we can't determine the device qualification, you'll get a message that notifies you of this, and you'll be asked to acknowledge this before you proceed.

Below are the Minimally Qualified Modems that have passed the limited no-harms certification testing.

  • Arris SBG6950
  • Arris SBG6950 AC2
  • Arris SBG7400
  • Arris SBG7400 AC2
  • Arris SB8200
  • Linksys CG7500
  • Linksys CM3016
  • Motorola MB7621
  • Netgear C3000v2
  • Netgear C3700v2
  • Netgear C6220
  • Netgear C6300-100NAS
  • Netgear C6300v2
  • Netgear C6300 D0
  • Netgear C7000
  • Netgear C7000v2
  • Netgear C7500
  • Netgear C7500 D0
  • Netgear Cable Orbi CBR40 or CBK40
  • Netgear CM700
  • Netgear N450-100NAS
  • Netgear CM1000
  • Netgear CM1100
  • TP-Link CR1900
  • TP-Link TC7650
  • Zoom 5370

 

 

Note: Some modems that were issued years ago have become outdated. If you have a modem that was issued by us and hasn’t been swapped in the last six years, it might need to be replaced. To get a replacement modem, contact us or visit a Spectrum store. Please recycle your old modem or bring it to a Spectrum store for proper disposal. If you do a modem swap with us, you’ll receive a mail return label in your package, which can be used to return your old modem.