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Any idea which modems

Are being given out in New York City / Astoria queens area?  I have the arris 1670. My area went 24 channels. So wondering if they're handing out newer ones.

 

thanks., 

piz

4 REPLIES 4
Moderator

Re: Any idea which modems

The modems given out to customers varies based on the service they have with us. There are certain modems compatible with the faster speeds others with only the slower speeds. So there isn't just one modem but several types of various makes and models that are being given to customers. 

 

Tyleen
TWC-Social Media Customer Care
Forum Moderator

Expert

Re: Any idea which modems

Any 16 channel modems should be fine. 24 channels doesn't gain anything, it actually slows things down...

 

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Helper

Re: Any idea which modems

1670 will do since its Docsis 3.0 compliant.
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Re: Any idea which modems

Thanks everyone! I ordered an easy connect kit. Hope it's a newer model. The phone side has some issues with calls being dropped or dead silence for 20 secs or 30 secs then the goes thru