Expert

Re: 2 of 16 channels are unknown, and have 0db SNR


@kingarthur wrote:

so today i randomly checked and all channels are bonding, but im still getting around 170mpbs download 

         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
170 out of 200 isn't awfull, and TWC's not going to respond until it regularly falls below 160.
 You could have a counterfeit cat 5 cable or some tsr/cloud/sync device chewing up  a little of the bandwidth.

 

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Re: 2 of 16 channels are unknown, and have 0db SNR

Expert

Re: 2 of 16 channels are unknown, and have 0db SNR

Could have been bad channel modulators at the head end/ CMTS that TWC has since repaired... Those people report to no one and there's no one in phone support that has any info on what was done...