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Loud Spectrum Commercials

Since changing over from TWC to Spectrum, I’ve noticed an obvious volume increase with all Spectrum commercials when compared to normal tv viewing and other commercials. This is very evident when watching tv at a low volume (to not awaken others in the house) only to have a Spectrum commercial air in a much louder volume leaving me scrambling for the remote to try and quickly turn the volume down. This is extremely annoying and I thought illegal. Anyone else having this same issue?
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Trusted Helper

Re: Loud Spectrum Commercials


@mannyp22 wrote:
Since changing over from TWC to Spectrum, I’ve noticed an obvious volume increase with all Spectrum commercials when compared to normal tv viewing and other commercials. This is very evident when watching tv at a low volume (to not awaken others in the house) only to have a Spectrum commercial air in a much louder volume leaving me scrambling for the remote to try and quickly turn the volume down. This is extremely annoying and I thought illegal. Anyone else having this same issue?

Hello,

 

Depending on the box and guide you have you can adjust the volume to try to keep commercials balanced.  Are you a legacy Charter sub or a legacy TWC sub before the Spectrum merger?  If you have the guide called Navigator, press Settings on your Remote, and go to Devices.  In the Devices menu, there should be an audio level option.  You will want to set that to "Fixed." and save your changes.

 

You can also use your TV's audio settings to look for an audio balance setting that does the same thing, if your box or guide does not have this setting.  Most modern TV's should have this.

 

Satch

Valued Participant

Re: Loud Spectrum Commercials

how do you lower the spectrum commericals being  the only loud commerical on roku? And spectrum usually has 2 commericials in a row.

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Re: Loud Spectrum Commercials


@Spongebober wrote:

how do you lower the spectrum commericals being  the only loud commerical on roku? And spectrum usually has 2 commericials in a row.


Hi,

Not familiar with Roku.  My advice above was pertaining only to volume stabilization  on the cable box or TV.

 

Satch