@Geezer64 wrote:
I have a Cisco 8742 DVR with closed captions enabled. When viewing some programming thru On Demand, CC does not show up but if i view the same program on the Spectrum App thru Apple TV , i get captions. Captions work normally on other programs thru On Demand as well as regular programming, at least on the ones i have checked. Yes, i have tried turning captions on & off.
Example................NatGeo.............Life Below Zero Ice Breakers
Hello,
On paper statements, I remember that there was, or used to be a contact information for problems with Closed-Captioning . Here it is, paper statements have a section:
Video Closed Captioning Inquires- Here are some options:
1.) Call 1-855--707-7328 Customer Care. They will pull up your account information and mention the specific stations where you have having closed-caption problems and/or the specific On-Demand stations with Closed-Captioning problems.
2.) Call the Closed Caption assist line directly: 1-877-276-7432
Satch