Rookie

Channel will not load

I got to TBS (34) to watch the NCAA Tornament and the screen just stays blank,  Does not channel is not avaiable.  I have the prefered package.

 

If I press the OK button it will give me a choice to start over, and if I press this buttom it will start over.  But I just want to see the live broadcast. 

 

Odd it only seems to be channel 34 and it has been that way all day today.

 

If I use the TWC app on my Roku box I can watch the channel so I am guessing that means I can watch it.

 

 

 

 

5 REPLIES 5
Expert

Re: Channel will not load

Roku's receive Via an internet stream and cable boxes/ dvr's off a tuner

 

Rookie

Re: Channel will not load

I know that. 

 

My point was that I probably have "permission" to watch the channel if I can watch it on the Roku.

Highlighted
Expert

Re: Channel will not load

The channel is missing on the QAM slot, report it to TWC... I assume you've unplugged the box already...

 

Rookie

Re: Channel will not load

Went to my non DVR receiver and it could load the channel.  Then I went back to my DVR Receiver and then it would load the channel and it operated normally.

 

Odd!

Spectrum Employee

Re: Channel will not load

Probably have a borderline signal level issue. Check your coaxial cable connections at the box and wallplate and make sure nothing is loose.


I am a Spectrum employee but my posts are my own thoughts and opinions