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Newcomer

Alarm warnings on premium channels, i.e, CNN, etc., when they are not on local channels!!

I hate the alarm warning, weather, flood warnings, etc. on premium channels, i.e. CNN, etc.  I cannot watch those channels because the warnings scare my dog.  It is very annoying, why can't you have a way to cut them off if individuals don't want them on.  I am sure those channels lose customers during the times of those annoying warnings!

3 REPLIES 3
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Proven Sharer

Re: Alarm warnings on premium channels, i.e, CNN, etc., when they are not on local channels!!


@CDRA wrote:

I hate the alarm warning, weather, flood warnings, etc. on premium channels, i.e. CNN, etc.  I cannot watch those channels because the warnings scare my dog.  It is very annoying, why can't you have a way to cut them off if individuals don't want them on.  I am sure those channels lose customers during the times of those annoying warnings!


The tones are designed to get your attention.

The EBS is a FCC requirement imposed on broadcasters and TV propviders:

 

https://en.wikipedia.org/wiki/Emergency_Alert_System

 

Pettion the FCC for its removal.  It's out of Spectrum's hands.

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Trusted Helper

Re: Alarm warnings on premium channels, i.e, CNN, etc., when they are not on local channels!!


@dstoffa wrote:

@CDRA wrote:

I hate the alarm warning, weather, flood warnings, etc. on premium channels, i.e. CNN, etc.  I cannot watch those channels because the warnings scare my dog.  It is very annoying, why can't you have a way to cut them off if individuals don't want them on.  I am sure those channels lose customers during the times of those annoying warnings!


The tones are designed to get your attention.

The EBS is a FCC requirement imposed on broadcasters and TV propviders:

 

https://en.wikipedia.org/wiki/Emergency_Alert_System

 

Pettion the FCC for its removal.  It's out of Spectrum's hands.


Here is the FCC's website to file complaints about this:

 

https://consumercomplaints.fcc.gov/hc/en-us

 

Correct, Spectrum has no control over the ERS (Emergency Response System) Alerts. We have all heard them and seen them!

 

Satch

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Proven Sharer

Re: Alarm warnings on premium channels, i.e, CNN, etc., when they are not on local channels!!

You should never have to change channels to return to the program in progress when the aklert was issued.  If you DO have this situation, please reply back with your zip code so that a Spectrum employee can alert technical management of a serious misconfiguration at your local head  end office.