I totally agree. We just had a rate increase and now they want to put ads on the channel guide. It really ticks me off. Google is looking better and better. Spectrum you are greedy. I started shopping around yesterday. You pretty much just pushed my last button.
They just started this In my area, I can only see two dam channels because of their advertisement. If they want to force us to see their ads then cable should be free. Why am I paying for this garbage if it is now going to be advertisements. Anyone have a better suggestion than complaining with the BBB?
Add me to the list. These ads are annoying and unneeded. If you want to throw one in between channels 2010 and 1 for LA's Finest, fine I get that. But to have them scattered throughout is annoying and now there's one for Game of Thrones. It's uneeded clutter that reduces the amount of channels viewabe in the guide , sometimes by 2.
The more you do stuff like this, the more it drives customers away.
This is COMPLETELY unacceptable. Put an end to this stupidity immediately. For a company that is HEMMORAGING subsribers and has been quarter after quarter after quarter, this ridiculous move just shows how out of touch Spectrum is.
Like so many others, myself a 10 year customer of TWC, it is (edited) like this that is pushing me to look at alternatives. Spectrum...your decision makers who think up crap like this are running the company into the rocks. Congratulations. And soon a farewell.
When the human brain is in what I would call "list scanning mode", it scans data without reading it using pattern recognition. This works well when the list (database) it uses, has consistent fonts and consistent divisor grahics and a consistent screen location. This works even whent the list only takes up part of the screen.
However, when the consistency of the list (database display) is broken up by graphic advertisements, it forces the brain to shift out of "list scanning mode" abruptly. This causes stress which is an irritant. Daily multiple irritatations of your customers who can afford your service is not a profitable long term business model.
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