Newcomer

Re: Channels Freeze - Sound/Video off

There is an updated Spectrum app dated 3/25 from the Apple Store. Today was the first time I have successfully stream local channels without freezing,buffering, looping, and low resolution. The updated Spectrum app solved all the streaming issues with the local channels on AppleTv
Observer

Re: Channels Freeze - Sound/Video off

I am having the same problems as the above subscribers with Spectrum stream on AppleTV. I recently switched to Spectrum's streaming service after using Hulu with Live TV.  Prior to that I used SlingTV. I had no problems with resolution, freezing, sync etc using those apps with my Spectrum WiFi. The problem must be with the Spectrum app as Netflix, Hulu, Amazon, SkyNews, all stream perfectly on said wifi with no lag or poor resolution.  It is especially bad on local channels as others have said. I know the app is new(er), but perhaps an update is needed.

RetiredBandMan
Rookie

Re: Channels Freeze - Sound/Video off

I have an issue where the sound is slightly out of sync, especially evident on ABC Ch7. No issues with other apps. Running the most current version and tried power cycling both the modem and router with no effect. Happens on two separate TVs using Apple TV 4K’s.