Attention: If TWC or Spectrum has lied to you about no longer supporting cable cards and pushing their equipment on you, I strongly urge you to file an FCC complaint against them. I just got off the phone with customer retention who would not let me have their Select cable package without getting 4 HD boxes that I did not want because I have Tivos with Cable Cards (for years mind you). I have filed my complaint and I recommend you do to. Cable Cards are a legal obligation and they are either breaking the law or lying to consumers (also breaking the law). The Spectrum/TWC Executives pushing this inside the company need to go to jail!
I would suggest you contact customer support so we can listen to the call and have this addressed. Every customer has the right to use a cable card if they want.
This has happened seveal times and I believe it to be linked to an update. I call into customer support and they act like they have no clue what I am talking about. I can view recorded content and prority recordings but not the scheduled recordings. I prefer to edit my recorded shows online rather on the box and it drives me nuts that I can't do that. Is there a fix or is it being worked on? Thanks.
Thank you! I haven't been able to check this until now but it looks like it has been fixed and I can now manage my DVR in the TWC TV/Spectrum app!!! I didn't do anything on my end so whatever Spectrum/TWC did resolved the issue. Thank you thank you thank you!!!
has anyone replaced their cable modem - I'm trying to find one that has a telephone connection - also trying to save the $10 a month rental fee -
You can't use your own modem for phone service. You have to use the supplied modem for that. You can use your own modem for internet service though. You'd have to have Spectrum provision your existing modem for phone only and have the main line split so one line goes to the phone modem and one line goes to the internet modem (and any cable boxes).
Here's the setup:
I have a Ubee DDW36C (referred to as "modem" here-in) all-in-one. I previously had it in bridge mode using my TP-Link TL-WR1043ND (aka "router") for all my routing functions and it worked gloriously. My only issue is that I have a couple devices that require them to be hardwired. Now, as you might have guessed, I have the modem in a separate room from all the devices. So, hardwiring is a no-go unless I want cables running through my house. My router has the ability to do WDS bridging and as far as I can tell, so does the modem. I followed the instructions here per my router manufacturer and everything looked great as I could see my router in the modem's client list as well as the static IP I assigned it showing in the DHCP tables.
That's about where the troubles start...
I can connect wirelessly to my modem and receive internet signal and even connect to the router's firmware. But when I connected wirelessly or wired through the router, I receive no internet and no IP address. Even with a specified IP address in the correct pool, I'm still not allowed to access anything. I've even enabled/disabled the wireless bridging function in the modem and nothing.
If anyone can shed some light, I'd love to get all this worked out and put behind me.
So, I decided all of this wasn't worth the trouble just for a little efficiency and the extra routing options.
I had an old TP-Link pocket router/repeater that I set into WDS bridge mode and copied the settings as I've done dozens of times before. Picked it up right away. Must be some incompatibility between the WR1043ND and the DDW36C.
Seems you CAN wireless bridge the TWC modem to a 3rd party router.
I'll just use this setup for now, as it's makeshift and I can't stand having the wires setup the way they are.
Thanks for your time.
I was having issues with my connection. TWC came out and said too much power was coming into my condo unit. Tap is right outside of unit, where connection comes into condo.
Technician told me they changed fittings and such outside, they called bucket truck who made adjustment at pole and tap to lower downstream levels. Levels came down from +12-13, to +4-7. Internet seems better, but upstream signal increased from 47 to around 52 and that started causing issues. Two Upstream channels wouldn’t lock.
They came out out again and tech took off the 3-way splitter first tech installed and installed a 2-way splitter. That dropped upstream to around 47 again, but then my downstream increased slightly.
Then other day noticed spectrum trucks working around neighborhood and all of a sudden upstream drops to 42.5-43.5. It’s been solid that way for a few days now. From what I understand, that’s a better signal for upstream.
This is is my current setup:
Cable from wall to 2-way splitter, then splitter branches off to DVR and Cable modem. They added a filter to back of cable modem. We have a small box in another room that just plays back the DVR recordings. Cable modem is a Technicolor TC8717t. I’ve already set all of MsRaye’s recommended settings for the all-in-ones.
I do get my full speeds consistently 70/6.
I do see 3-4, T-3 timeouts a day.
Should I just give it some time, since they might be working things out in this area?
Your photo's don't paste here, copy and paste the pages,
US should be between +30 and +50 dBmv.
DS must be between -8 and +8 dBmv.
disregard any manufacturers specs as they are outside TWC's actual noise and distortion levels. US of +52 is on the edge of not working with no headroom left for levelling.
Too high or too low DS also puts the modem into kinda works but with a lot of errors, that slows down you and everyone else on the node.
For several weeks now I have been unable to successfully login in with my tv provider (TWC spectrum) via the NBC app on my xbox one. Previously I had no problems. Now when I use the activation code, select my tv provider and log in it says there is a system error ( I am not exactly sure on the wording. Something about the system's are down) through TWC spectrum's website (it's not nbc giving me the error message). I am able to log in directly trough TWC's website though.
I hope this makes some sense.
Is "Charter Spectrum" an option rather than "TWC Spectrum"? Some apps have migrated to us using that as the provider now.
Please allow in the forum when one chooses to edit his/her posts, the option to delete the post entirely as part of the editing process. Sometimes when quoting a post, my reply unintentionally becomes a part of the quote field.
It would be easier to delete the whole post in the editing process if that option was offered in the menus.
After further discussion, we determined that deleting own post should be enabled for all users. With Lithium, it may be necessary to clear the history and log out, then back in to see the updated permissions. We also updated image upload to be available to all users. Thanks again for the suggestion.
What happened to Antenna TV?
On Halloween, I recorded the Addams Family marathon only to find out that as of 1 p.m. on October 31, 2017, Antenna would no longer be available. Needless to say, I was angry. I was looking forward to watching the show.
It's bad enough there aren't many good channels left, but to get rid of Antenna (one of the very few good ones), without notice, isn't fair to your customers.
Ever since Spectrum took over, programming has been going downhill.
Do better, Spectrum.
The OP's problem is that WNCN was carrying Antenna TV and their carriage agreement ended. The station changed owners last year.
I'm not the OP, but I am in Wake Forest, NC, and also thinking stupid move on whomever's part it was to let Antenna TV go!! One of the last best channels. We did get the addition of GRIT, westerns and such that I am not intersted in, very poor quality station, non HD, and the sound is awful.
Again, if the local TV Station which carried "AntennaTV" on one of its sub-channels and replaced it with GRIT, there is no action Spectrum can take. It was the decision of the television station.
Regarding picture quality.. These old TV shows were shot on tape, in standard definition. So they'd be at 480i at best. However, many of these channels also stream at a low bit-rate, which makes the picture look like an old video-tape of the show. That too, is on the TV station, which allocates bandwidth for each stream. I am sure their priority is the main channel in 1080i, and not the sub-channels...