Got this fixed from Tier 3 Support assistant, there is some DNS issue.
Thanks a ton Shane (Customer support) you really made me stay back with TWC.
Note: You have call the customer support and ask them to connect to Tier 3 support team to resolve this issue.
Thanks for telling me the IP system may be FUBARed and not to worry about it.
Google is requiring 0Auth 2.0 and AFAIK Outlook doesn't support that so the direction is to go to the google site and allow less secure devices to access the acount. Since that's likely a bad idea in a 2.0 world, I downloaded Thunderbird (which is 0Auth 2.0 compatible) and set up my e-mail accounts in that e-mail client. I just have to remember to set the view to Original HTML. It will probably save me money next time I buy a new version of M$ Office that omits Outlook.
I can go to google dot com and do a Search for any item, hit enter, then scroll down to the bottom of the results page and it will tell me the IP location information.
pop up blocker working
ads were on top of twc.com/news home page
your agent was able to see them, could not solve
i do not know if TWC solved the problem but they disappeared within 1 day of calling you
Your idea that that webhosts need to register domains with all the DNS servers around the world is not true. The webhosts register them in a central place and DNS servers need to regularly go to them and update their lists, not the other way around. And if they don't have a website address in their database they are supposed to ask other DNS servers to help find it, not take a shortcut to an error page.
Here is a helpful webpage explaining how the nuts and bolts work:
Here is a short version copy and paste quote:
DNS servers accept requests from programs and other name servers to convert domain names into IP addresses. When a request comes in, the DNS server can do one of four things with it:
It seems to me like TWC DNS server did 1. and 4. above, concluding that if it was not already included on their server that it must not exist. As a very helpful comenter above pointed out, no other DNS servers were having trouble resolving the website except TWC.
I assume you already tried clearing the DNS cache & cookies. If so, contact your hosting service and file a complaint. They need to push the new routing/ site / webpage info to TWC.
This is a common problem everywhere
There have been instances where it has been redirecting to ap_index or something similar. Most of the time, if you clear your temp files and restart the browser, it should correct the issue. On some Windows computers it is also required to go into Internet Options, click on the Settings options in the Browsing History section, and change it to "Everytime I visit the webpage" and okay it.
Some reasons for errors accessing Pay Express are the account number changing, because of a possible address change for example. I'm sure it's something that can be easily resolved, but if you can't figure it out call technical support and they will be happy to assist you.
If you are using Safari as your browser you can still set your home page to what you want.
Go to the page that you wish to have as your home page and then do the following…
Select Preferences under the menu item "Safari"
Midway down the box you will see a preference setting which allows you to set your Homepage.
To the right of the word "Homepage" is the website address of where your browser is setting. If you are setting at the page that you want to be your Homepage then
Press the button "Set to Current Page".
Doing this will set your homepage to the current page where your browser is setting.
Hope this helps.