EMTA's are supposed to handle BELL pulse dial timing , But if it's an old phone and the dial is sticky, it will fail. You will also have a REN issue with more than 2 mechanical bell phones, you can't exceed a 1.0 REN, they will hose up dialing, many later, dial sets like WE 500's disconnect the bell when you go off hook, but they can't disconnect on hook phones.
Windstream is the competition and is throwing up roadblocks...
If they won't release the number, there's nothing TWC can do about obtaining it, you need to file with the FCC if that's the case.
Would also be nice if they'd allow ADSL competition in (but won't because all their spare pairs are bad) or offer something faster than 3 or 6 meg service....
TWC/Spectrum only provides support to the modem so getting them to fix your existing wiring won't happen. Have you tried calling Verizon/Frontier? I'm sure that you probably won't get anywhere with them since you are not their customer. AV tech is an audio/visual tech. You can probably find someone local via Angie's List or other similar service.
You are correct, if you cancel first, the number can be lost. You want to contact the new provider and you will need to prove you own the number, usually with a copy of a bill. You start the process and the new provider will contact us to initiate the port. Once the port is complete, you can contact our billing team or visit a TWC store to ensure the phone charges are off the account. Please let us know if there are any additional questions.
^TWC-Social Media Customer Care
Make sure your internet modem, the 6190, is on the splitters -3.5 port and not the -7 ports.
Leave the twc modem on a -7 and cable box a -7 as well.
If splitters a -5 -5 -5, doesn't matter, all ports are equal
To disconnect the modem completely, either put a 75 ohm terminator on the empty port or replace the 3 way with a 2 way splitter.
Well, just wanted to update here:
TWC shut off my modem on purpose when I activated the new MAC without telling me, because it was very old and outdated. The tech came to my house and gave me a brand new one and everything was working again. He said they sometimes do that so we are forced to call a person to the house to give us a new one. Just stange that nobody I spoke to on the phone saw that the person did that.
If you text the landline it will go to the Phone 2 Go app you can install on your Android/iOS device. I believe you may have to install the app and get it going first before it works, but it does work.
Yes, with any new piece of equipment you will need to call and activate it. Please call to speak to a customer service rep at 1-855-286-1736. The phone number should also be listed in the easy connect box, or you can activate it online.
Split the incomng line with a 2 way splitter. One output goes to the phone modem, the other to the data modem.
For TWC telephone, you will need to use a TWC modem. There is no charge for this modem when used only for telephone. The modem used for the phone may or may not have WIFI built into the the internet side, but you are not using that anyway - it will not be provisioned and if it does have WIFI capability it will not be activated.
Then you can connect your own data modem and router for internet access.
You can use a majick jack, skype or any sort of IP based phone after the modem.
TWC's phone service requires you to use their modem