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Spectrum Social Media Customer Care
Community Forums Moderator
The amount of spam email that I've been receiving over the past couple of months is very high. I keep logging into webmail and marking them as spam but apparently nobody at TWC/Spectrum is looking at them. Or is it that like all big corporations they just don't care?
I have had TWC/Spectrum services since 1990 and have NEVER used their email. I would recommend a browser web-based email:
1.) Begin by getting Ad Block Plus. Type in AdBlock Plus in the search box of your favorite web browser and install it. It is offered for Firefox, Chrome, IE, and Microsoft Edge on Windows 10. Ad Block plus will block not only 99% of banner ads on websites and free email programs, it will also stop You Tube Video ads.
3.) Next get either a Gmail or Yahoo Mail free account. Both are excellent and will provide much better spam protection than Spectrum email.
Here are links to those email pages to sign up:
Yahoo Mail: https://overview.mail.yahoo.com/
It would all depend on what domains were included in the sale.
I am certain that they will eventually come up with something hybrid, such as your username remains the same, but the server / domain for your email address becomes email@example.com or firstname.lastname@example.org or something similar...
We just have to wait and see. I am ceratin we will be provided with ample warning when the plans are finalized.
The @roadrunner.com or @rr.com or whatever yours is sends emails through TWC's email server. Once you stop paying TWC your email is not connected either. You can keep the john.doe front end ID, though. It's pretty much like if yahoo.com went out of business... trying to bring it up through the browser will not work or when a landline phone is disconnected there's no dial tone when picking up the handset.
As of this afternoon, this issue with SSL certificate has been closed as resolved. If you continue to experience an issue or error message, please contact us directly at TWC_ForumsHelp for assistance. Thanks for your patience.
^TWC - Social Media Customer Care
I was able to get the Rich Text Editor to open up after installing the Java package from Oracle. This supplied the needed plugin. I also had to configure the Java Control Panel under the Security tab to allow the Java plugin to run when accessing the Email Compose page. I added the URL in the "Exceptions List" drop down.
The first thing we suggest, whenever you suspect something strange is happening in your email, change your password.
When you login to webmail are you seeing the outgoing messages in your sent folder or
are you just getting undeliverable bounce backs?
If this is the case it would appear that someone has spoofed your email. This is sometimes
referred to as a Joe job. You can read more about that here: Wikipedia Joe job
^TWC-Social Media Customer Care
Lead Moderator-Community Forums