So my brother has Spectrum Internet and Cable, with the online spectrum tv streaming. I have Spectrum Internet at my house. If I use his spectrumtv login on my home network, would it still say i'm away from home and not give access to all the availabe channels?
Credentials are tied to the MAC address of the modem for the account for which it was created.
You might be able to watch SOME channels with a web browser. The only channels I can watch outside my own home with a web browser are FX, and CSPAN, plus the home shopping channels.
With a Roku, I can enter my credentials when asked, but the streaming app fails to authenticate and displays a message reading, "You must be connected to an authroized modem tied to your account" or something to that effect.
You can't pay for Cable TV at home and expect to make use of a TV app to replicate programming at your summer cottage...
Is that really true? If I take my modem with me to my summer cottage that has TW cable and connect my model from home that is also registered with TW and thus has a recognized MAC Address....
The MAC address is associated with a specific service address and will not work at a different service address without it being set up for that new service address first.
I thank you for the reply. I don't why my screenshot could not be viewed, as it was lovely here.
I had checked all of the things that you mentioned, to no avail. It's all moot now, however, since without doing anything different I can now log in via either Chrome or Firefox and watch TV. This was 90 hours after I first tried--same computer, same IP, no other machines logged in. So whatever you did (haha) it worled, and I am grateful.
@ddevos We do offer PPV in some areas for people who subscribe to Streaming
only service. For those using SpectrumTV but are not streaming only that is
not at this time an option.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
If you're on Safari, go to watch.spectrum.net, then open Safari Preferences, click on the Security tab, then click on Plug-In Settings and look for Adobe Flash Player and make sure it's checked in the left hand column, then look in the right hand column for watch.spectrum.net and choose on, then click done. Google has also implemented a similar feature in the latest Chrome, to turn flash on open Chrome, go to Settings>Show Advanced Settings and click on Content Settings under Privacy and look for Flash and choose the option you want, if you just want to add spectrum as an exception use watch.spectrum.net.
edit - this might also help if you're on an older version of OSX
You would want to set that through your device.
If you are using Apple
If you are using Android
If these steps do not work for you we would suggest contacting the manufacturer of your telephone/tablet.
^TWC-Social Media Customer Care
Just to follow up - I also posted this issue on TWC/Spectrum's Facebook page. I went back and forth with a couple reps there yesterday and finally convinced them it wasn't the Roku or iPad or iOS version, etc. The rep finally send update "signals" to my TV boxes (DVR and DTAs) and cable modem. Interesting side note that none of the equipment ever went offline or rebooted that I could tell. The rep then told me to try and watch CNBC on one of the devices.
I gave the Roku 10 minutes and it didn't stutter at all - then went to the iPad and no issues. Last night we watched a couple complete episodes of Shark Tank on the Roku and also had no problems.
Too early to say for sure the "pushed updates" fixed my issue, but I'm cautiously optimistic.