The Spectrum TV app will keep a device logged in until you sign out. To sign out, select "My Library" at the bottom, this will give you the gear in the upper left corner. Select the gear and scroll to the bottom, then select "Sign Out". If you still need assistance, please let us know.
Spectrum Social Media Customer Care
@BobN15 The App is tied to the DVR. If the DVR guide is not working you would not be able to schedule recordings from the App. My first suggestion would be to unplug the DVR for a minute or so and then plug it back in for a reboot. If your guide on the DVR still does not load we would want to troubleshoot that prior to troubleshooting the App.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
Why does Spectrum have limited channels outside home wifi? Is there a way that I can view all my channels away from home? I am traveling and expect to be able to view what I am paying for.
Nope. You are paying Spectrum for a service to a particular location as identified by the service address and the modem's IP address that is attached to that account. I agree with you in theory that this should be allowed and that the industry will eventually have to adapt to the younger generation coming up that only know and expect streaming anywhere. That won't happen until Spectrum can figure out a way to restrict access by a non-subscriber. There's a reason so many of the 20 something generations are "cord nevers".
An alternative to the Spectrum TV app is using your Spectrum user name and password to use some of the third party apps while away from your local network (HBO Go, TBS, Showtime Anywhere, etc.).
Spectrum and most every company out there will software engineer their apps and programs to be compatible on the greatest number of devices first, and then if they deem it worth their time will design software for older or lesser used devices. In your case, it sounds like you may have a gen 1 iPad that only runs iOS 5. Apple stopped supporting updates for this device in 2012.