Why isn’t Spectrum not showing the NBA free preview? NBA TV states free to watch but when accessing channel Spectrum wants to charge to watch!
Isn't NBA free preview being offered on NBA-TV? You'll have to stream them directly, their free preview does not apply to NBA programming carried over a cable company.
Please consider adding TVG network. At a minimum, should be available on your Gold package.
Click on the link and fill out the form. If enough customers express interest they may add it.
Am I the only one who is fed up with over a thousand channels with nothing worth watching on any of them? Of the few programs of interest, the bulk of the time is spent watching an endless string of commercials. If you watch any of the news channels, the commercials will be interupted by a brief news clip before returning to another 10-15 minutes of commercials. It's gotten so bad, that we have had to record the news just to see 15 minutes of actual news out of a 2-hour segment. This goes as well for the few other programs we have had an interest in. I don't normally go off on a service like I have here, but Spectrum had the nerve to send me an email entitled "Tell us what you think about Spectrum!" Then they never gave me a chance to say what I thought about them. Instead, they did a survey on my demographics and asked me if I watched Spectrum news (answer was no). So here it is. Let me tell you what I really think about Spectrum since you never gave me the chance in the worthless survey: I have no issues at all with your internet service---it's more than acceptable. My bundle gives me a phone I did not want, did not ask for, do not use, and had to turn off because you sold my number to telemarketers---the only people who know the number. But most of all, YOUR TV PROGRAMMING SUCKS!!!!!!!!!!
I apologize for any issues. The actual programming on the channels is determined by the networks not by us. The same programming would be on any provider.
Spectrum-Social Media Customer Care
Am I the only one who is fed up with over a thousand channels with nothing worth watching on any of them? But most of all, YOUR TV PROGRAMMING SUCKS!!!!!!!!!!
This is not a Spectrum issue. This is a network issue. Spectrum is just providing you access to those networks. If you feel like you have more channels than you care to have or don't watch you can always drop down to a lower tier or cut cable tv altogether and just use an antenna.
I have multiple Spectrum DVR's in the same room and line of sight.
Arris DCX3600, Arris DCX3510, and Spectrum 201-T.
How can I set up my system to use either one , or multiple remotes
to control each DVR without affecting the others around it?
When I am trying to control DVR #1, I do not want DVR #2 and #3
trying to process the commands to DVR #1.
Yet, from one moment to the next I want to be able to independently
send commands to each DVR.
For example, is there a remote that could communicate with each DVR indepently
using RF communication rather than IR?
Or is there some other solution?
Have a URC system installed.
The cheap one will control 8 devices.
Why isn't there a code for my SHARP TV? I recently bought a Sharp 4K smart TV and tried all the codes that TWC/Spectrum offers for SHARP and no luck! None of them work! I hate having to use 2 remote controls! One for volume and one to change channels. Ugh! I tried calling TWC/Spectrum and they said some TV's just dont work. I was like what! LMAO. Any way, If anyone knows how I can get my remote programmed it will really help. I have the Philips RC122 from TWC/Spectrum and the model for my TV is SHARP LC-55P6000U. Someone has to have a fix for this or something.
Try the codes for Hisense. All Sharp tvs in North America are made by them.
My apologies in advance, because this is kind of long. I'm a long-standing CableVision, then TWC, and now Spectrum customer. Been with cable since the 90's and have never switched.
I'm in a situation where I have a "grandfathered" TWC account with a cable card TV package (used with a ceton inifinitv setup) and a 10mbps internet service plan. I’ve been wanting to increase my internet speed package and was undecided whether to do this with Spectrum or go with AT&T or Google so I called into Spectrum a number of months ago to gather details on cost/etc. (this was approx. early-summer 2017). I was told by a Spectrum rep that I could not upgrade my Spectrum internet without having my account moved to Spectrum. The downside to this was that they told me that I could not keep my cable card tv plan. I LOVE my cable card setup, so I definitely DID NOT want to do this. They told me I could cancel my Spectrum internet and keep the TV setup and my bill would be approx. $77 a month just for tv. I sat on this a while and debated about whether I wanted to spend the extra money for higher speed internet and waited so long that I decided to call Spectrum again yesterday (11/20/17) to confirm what I needed to do to cancel my internet. I talked to a very nice lady who spent more than 30 minutes trying to look into this and her conclusion was that I could not make any changes to my account (increased internet speed or canceling internet) without switching to a Spectrum account; meaning I would lose my cable card tv setup. Once again, I definitely don’t want to do that.
So, can anyone help me understand what I need to do or who I need to contact to keep my current cable card tv setup, but either cancel or increase the speed on my internet package?
I would so very much appreciate anyone’s assistance. Thanks in advance for any help!
Note, I found a prior post regarding a very similar situation to mine and it sounds like these people may have found a Spectrum rep to resolve their issues, but I didn’t see any specifics as to exactly who they contacted…
Edit: I thought it relevant that I mention I live in Durham, NC 27703 because services may differ depending on location.
Just wanted to close the loop on this inquiry. Spectrum does indeed support cable cards as stated in this post, even though I got mixed responses during my phone calls. I went to the local Spectrum store where they too confirmed the support of cable cards and they assisted me in keeping my cable card setup and upgrading my internet speed to 100/10. Note, to do this I had to switch my account to a Spectrum account and sign up for one of Spectrum's tv packages. I believe I did a Silver tier with some additional sports channels in order to maintain basically the same channel lineup I previously had with TWC and the representatives in the store were extremely helpful.
One additional note, I kept the same cable card and tuning adapter, but I had to call the cable card support # to activate my new service (I believe I called the TV support number and asked to be transferred to cable card support). This process went really smooth. I didn't even lose my tv signal during the whole process. No restart of the htpc or anything.
MsRaye, my apologies, I did not write down the modem model number before returning it. I needed a new cable modem for the upgraded 100/10 internet speed and had to change the old modem out.
Thanks again to everyone for their assistance!
Trying to watch the last episode of the Blacklist... many parts of the last show were cut out!! Only found out when I watched the complete episode on the NBC app.. makes me wonder how many other shows I've missed
It's fixed.. I complained to nbc
Is there a way I can program the channel guide to only show the channels I subscribed to or only show the channels in my favorites list??? It is too tedious to have to scroll thru all the available channels when I am only interested in about 100 channels.
I've included a link to Guide Support that you may find helpful. Locate the type of guide you have, then you can find directions to choose between the subscribed view or favorites view. In most cases, you will locate the "Guide" button toward the top of the remote, press it twice, then select the view you prefer.
Several times a day, my mother's TV service is disrupted with either a green screen or snowy fuzzy screen. Service begins to recover withing 60 seconds and is fully restored within 2 minutes. I've checked the connections and her Internet service remains fully functional when her TV service is disrupted. What could be the problem?
If this has not already been resolved you can try the steps below.
This issue, from a little research, appears to be a "handshake problem".
" You can try unplugging and replugging HDMI cables to see if that sorts the problem out, and even try putting the cable in a different HDMI port if one is available. If that doesn't work, switch both devices off, unplug them from the power outlet, plug them back in, and switch them back on."
Taken from Techwalla dot com
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
Attention: If TWC or Spectrum has lied to you about no longer supporting cable cards and pushing their equipment on you, I strongly urge you to file an FCC complaint against them. I just got off the phone with customer retention who would not let me have their Select cable package without getting 4 HD boxes that I did not want because I have Tivos with Cable Cards (for years mind you). I have filed my complaint and I recommend you do to. Cable Cards are a legal obligation and they are either breaking the law or lying to consumers (also breaking the law). The Spectrum/TWC Executives pushing this inside the company need to go to jail!
I would suggest you contact customer support so we can listen to the call and have this addressed. Every customer has the right to use a cable card if they want.