Sorry to see that none of your peers were able to help with this matter. Thanks for updating the post. Thank you for your participation in the Forums!
Spectrum Social Media Customer Care
Forums Community Manager
Problem solved on third call to tech support.
I have the same issue with my Enhanced DVR, never had the issue when with TWC, only with Spectrum. I found a workaround that lets you watch a recording when it gives you the loading error. First, select the recording you are trying to watch. Then, select the delete shows option thats on to the left, it should take you back out to your DVR recordings list and now show the the program title that wouldn't load before. Click the Info button on your remote control, it should now give you the option to watch the recording. Just make sure you don't select it to be deleted when you are doing this. This has worked for me so far, when a recording just keeps saying "loading", so that I am able to watch it. I hope this works for you as well.
The Olympic Channel is replacing Universal HD and Spectrum was named in Comcast's press release as one of the providers that'll carry it when it launches on July 15. So it'll be available to Spectrum subscribers, but you may need to change the package you subscribe to in order to get it depending on which package Spectrum puts it in.
Thanks for the reply but not sure what you're referring to. I may be wrong calling it a signal amplifier but it plugs into outlet, coax cable runs from it to a splitter, then coax to box and TV. All TVs in house work fine with this set up except one. And that one is intermittent until I tried to put in a new desktop box. Customer service gave me another one of the "amplifiers" last night to try to add to the coax line where I am having issues.
This is cable TV only. When you refer to a modem, I picture internet. Internet is working fine and NOT an issue.
You don't have a box issue. You have a signal issue. You need to contact Spectrum for the following:
1.) A signal and drop-line test.
2.) A check of the junction box on your street.
3.) Disagree with Ms. Raye on the use of splitters. They can decrease signals by up to ninety percent. You should remove splitters.
Try to avoid resetting your box or modem for at least six hours before the tech comes. This will reset the error codes, and in this case, the tech will get a good reading when this is not the case.
We are in the Benton KY service area. MeTV is sometimes on channel 10 and sometimes the CW occupies that channel. I've never met anyone who prefers the CW over MeTV so why on earth would y'all switch back and forth? It's annoying...
It's all about the carriage agreement. In most markets, MeTV is a digi-sub-net, and is broadcast over-the-air on a stations sub-channel (i.e. - Channel 10.2 instead of Channel 10.1).
If you're getting CBS / CW / MeTV from KFVS (and therefore WQTV/WQWQ), the station itself is choosing to split time on that sub-channel (KFVS-DT2) between the CW and MeTV.
Your complaint should be with station management, and not the cable company. The station is choosing what programming to provide the cable company.
At this point, the best option would be to sent the equipment to someone you know who is near a Spectrum Store, and can return the equipment for you. I recommend this option because they can obtain a receipt to send to you to verify the equipment was returned and ensure that your account status is correctly updated. The receipt is important because it is your only proof the equipment was returned.
Spectrum Social Media Customer Care
Forums Community Manager
I have two cable boxes. The one in the LR is a Samsung and it often "freezes" at some time during the night. I have to reboot it in the morning and it takes a long time to reboot. The one in the BR is a Cisco and it works ok, except for certain channels (2 and 4) where the sound is almost inaudible, except when the commercials come on - and then it blasts!
Maybe I need new ones, but they're heavy and it's a schlep to the cable office.
As there are issues with both boxes, it sounds like a signal or drop-line issue is fluctuating during the overnight hours. Contact Spectrum for a signal and drop-line test. Also mention that the main junction box on your street should be checked.
Avoid rebooting your equipment for at least six hours and you can post your signal levels to the forum if you have Spectrum Internet service. Ms. Raye is our signal analysis expert. You should wait at least six hours before posting your signal levels. It is important not to reboot the equipment prior to a signal level reading, because this will reset the error codes.
Let's see what she finds. If she finds nothing, or you don't have Spectrum Internet service, I would still get a tech out. When the tech is there, tune to a problematic channel and he will take a signal reading. Mention the drop-line check and junction box as well. Best guess is that your signals are dropping overnight. Disconnect any splitters from your equipment if you have them. They can reduce signal levels by anywhere from fifty to ninety percent.
I couldn't figure out the log stuff, so I called the cable company and a very nice technician checked the signals and found them all to be more than adequate. He thinks my 7-year old Samsung box may be the problem so I am having a technician come out to check it. Glad they still make house calls!
Thank you all for your help.
It's all about viewership and demand. If the ratings for BBC World News is high enough and enough subscribers request it they will make room. Doing so will require something to be dropped though. Seeing as the ratings for MSNBC, Fox News, and CNN dwarf BBC World News I don't see it happening soon.
QVC and HSN have HD channels, their viewership cant be as high as BBC for sure . Compared to that BBC is the world's biggest news channel. It should be have been included. But alas, i guess, i will have to live with it for now. Wait a few months if it changes, then look for alternatives.
QVC and HSN are provided in HD because, believe it or not, the cable company gets a cut of every sale made via the phone numbers provided on screen.
In addition, these channels may even PAY the cable company to be included on every tier or programming available.
On a 1 GHz system, an operator has about 150 "channels" to allocate. 10 SD feeds per channel, 2 HD feeds per channel. Blocks of channels for internet and VoIP. When you add up broadcast networks, independent local stations, major payTV networks, premium networks, PPV, Out-of-market sports packages, etc. the bandwidth disappears rather quickly. This is why some operators implement SDV feeds for channels with little or no viewership.
In the end, it's all about money.... Soccer may be the world's biggest sport, but it's not in the States...