04-12-2017 03:13 PM
unable to view video (live TV or on demand) with Mozilla browser. ERROR BELOW:
NOTE: sucessfully view all with Chrome. have cleared cache, updated flashplayer, etc., i chatted with rep. online.
"An error occurred during video playback
This video is temporarily unavailable. Please try another video or try again later."
05-12-2017 12:53 PM - edited 05-12-2017 12:59 PM
I do agree that this isn't TWC or Spectrum's problem - several other available browsers do render the programming correctly. But this one is more likely a Mozilla Firefox compatibility issue than IE10 Flash player. It seems to have begun in March with the 64-bit Firefox release 52.0 for Windows 7 and higher. That is when Firefox added several of their own new APIs and blocked the installs of NPAPI plug-ins for Java, Acrobat, Silverlight, and a few others.