07-11-2017 10:24 PM
TWC/Spectrum obviously knows the FCC won't do anything, they have created a fast lane and put everyone in it and put Youtube in a slow lane.
07-12-2017 07:51 AM
I was troubleshooting this problem yesterday and I found out that the slow buffering on youtube happens on chrome and not on MS edge. So i found out that this problem happens with other people as well, its very weird. However it's like someone said: this started happening after the Spectrum thing and it seems to be more prominent in SoCal/LA area. It's hard to know which company to trust but like people said here, as soon Google offers fiber, I'm out of Timewarner. Im sure they have no interest in fixing this problem and having streaming services in the fast internet lane.
07-12-2017 10:41 AM
You can thank the current White House administration for rolling back so many federal regulations, and their new FCC Chairman Ajit Pai for rolling back Network Neutrality. See, some rules really DO make sense, unless you are a large internet provider and political campaign contributor who wants to earn more profit from their investment.
07-12-2017 11:54 AM
I've used firefox, chrome, and safari. All of them have the same problem. I doubt it's related to any specific browser.
Spectrum needs to answer for this nonsense. Julia who replied on this thread needs to start giving us some information. This IS a trend Julia.
07-12-2017 04:57 PM
Just wanted to update: It's 4:45PM and the issue is in full effect here in Porter Ranch.
No issues this morning, speeds are still over 150mbps. but I cannot playback Youtube Videos in HD.
Looking at the playback stats, the video starts to load at 2000kbps and shortly drops to about 700kbps, making the video completely unwatchable. I will try to provide as much information as I can. Again, this issue only seems to be on YouTube, and speedtests and other streaming sites do not suffer this issue. This is unacceptable and needs to be addressed.
Computer is a 5K iMac wired directly to the modem through a network switch.
Screenshot of YouTutube Video Stats (Playingback a sample 4K video at 1080P)
Screenshot of Speedtest run at the exact same time as this issue is occuring
Results from Modem
|Acquire Downstream Channel||693000000 Hz||Locked|
Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
|1||QAM256||693000000 Hz||-10.9 dBmV||33.8 dB||24||0|
|2||QAM256||615000000 Hz||-8.5 dBmV||35.9 dB||17||0|
|3||QAM256||621000000 Hz||-8.6 dBmV||35.8 dB||14||0|
|4||QAM256||627000000 Hz||-9.2 dBmV||35.3 dB||26||0|
|5||QAM256||633000000 Hz||-9.2 dBmV||35.3 dB||20||0|
|6||QAM256||639000000 Hz||-9.6 dBmV||34.5 dB||20||0|
|7||QAM256||645000000 Hz||-9.8 dBmV||34.8 dB||12||0|
|8||QAM256||651000000 Hz||-9.9 dBmV||34.7 dB||17||0|
|9||QAM256||657000000 Hz||-10.1 dBmV||34.6 dB||20||0|
|10||QAM256||663000000 Hz||-10.5 dBmV||34.2 dB||28||0|
|11||QAM256||669000000 Hz||-10.3 dBmV||34.2 dB||28||0|
|12||QAM256||675000000 Hz||-10.7 dBmV||33.1 dB||1633||0|
|13||QAM256||681000000 Hz||-10.7 dBmV||34.0 dB||19||0|
|14||QAM256||687000000 Hz||-10.8 dBmV||33.9 dB||29||0|
|15||QAM256||699000000 Hz||-10.7 dBmV||34.0 dB||29||0|
|16||QAM256||705000000 Hz||-11.1 dBmV||33.7 dB||27||0|
Total Correctables Total Uncorrectables
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
|1||ATDMA||5120 Ksym/sec||23300000 Hz||43.5 dBmV|
|2||TDMA||2560 Ksym/sec||18500000 Hz||42.5 dBmV|
|3||ATDMA||5120 Ksym/sec||30600000 Hz||45.8 dBmV|
|4||ATDMA||5120 Ksym/sec||37000000 Hz||46.8 dBmV|
07-12-2017 05:24 PM
I'm glad people starting to report this issue, I live in Arcadia, CA and having the exact same problem, and I know it's TWC/Spectrum's problem because whenever I connect to a VPN from Canada, 4k play smoothly on youtube.
07-12-2017 05:37 PM
Wow, a VPN actually does seem to fix this issue. I also used a VPN and set it to Canada and i am playing back videos with no problem.
What gives Spectrum?
07-13-2017 08:10 AM
Yes, I tested again yesterday and all browsers were slow. I also tested connecting my computer directly to the modem, no router, still slow. Now try to use a Proxy or VPN and the problem is fixed. So it's definitely something to do with the connection and Time Warner :/
Do they even read these forums? What can we do to fix this?