Rookie

Unable to login to banking website after switching to TWC

I have recently switched to  TWC after my friend recommended, from day 1 I am having issues in connecting to banking website. I am able to land on the login page but unable to login (Mobile, Laptop - Firefox, Chrome, IE)

 

Please find the url below: 

https://inet.idbibank.co.in/corp/BANKAWAY?Action.RetUser.Init.001=Y&AppSignonBankId=IBKL&AppType=cor...

 

I am able to login to the website when I am in VPN.

p.s: I am using Netgear N300.  I have cleared my browser cache, restarted the machine and reset my modem multiple items too.

1 REPLY
Rookie

Re: Unable to login to banking website after switching to TWC

[ Edited ]

Got this fixed from Tier 3 Support assistant, there is some DNS issue.

Thanks a ton Shane (Customer support) you really made me stay back with TWC.

Note: You have call the customer support and ask them to connect to Tier 3 support team to resolve this issue.