07-27-2016 09:50 AM
I have recently switched to TWC after my friend recommended, from day 1 I am having issues in connecting to banking website. I am able to land on the login page but unable to login (Mobile, Laptop - Firefox, Chrome, IE)
Please find the url below:
I am able to login to the website when I am in VPN.
p.s: I am using Netgear N300. I have cleared my browser cache, restarted the machine and reset my modem multiple items too.
Solved! Go to Solution.
07-27-2016 12:27 PM - edited 07-27-2016 12:28 PM
Got this fixed from Tier 3 Support assistant, there is some DNS issue.
Thanks a ton Shane (Customer support) you really made me stay back with TWC.
Note: You have call the customer support and ask them to connect to Tier 3 support team to resolve this issue.