07-27-2017 04:11 PM - last edited on 07-29-2017 12:47 PM by Jeremiah_S
I have been unable to connect to a website (WoWHead) since yesterday 7-26-17. I have been connecting to this website for the last 7 years. When I do attempt to connect I get the following error:
This site can’t provide a secure connection
Sent an invalid response.
Try running Windows Network Diagnostics.
I have contacted the website itself and they are experiencing no issues. I can connect to the site with my cell phone. I have ensured that my Chrome browser is up to date, turned off all extensions, and even tried to access the site through IE and Edge. I get the same error, no matter what I try to use to access the site. I flushed my DNS cache and cookies, all with no success. I am at a loss as to how to resolve this issue.
07-27-2017 05:37 PM - last edited on 07-29-2017 12:48 PM by Jeremiah_S
I connected with no issues, have you tried all of this?
07-28-2017 07:27 AM - edited 07-28-2017 07:28 AM
Yep went through all of that, but the issue is not only on Chrome. I cannot connect using IE or Edge as well. I have not added any new programs to my computer in the last month. My wifes computer cannot connect either. So it is not localized to just my machine.
07-28-2017 09:40 AM - edited 07-28-2017 09:41 AM
try a public dns like 184.108.40.206, then
reset your dns and webpage caches.
07-28-2017 11:35 AM
Did all of that, reset the DNS to 220.127.116.11 and to 18.104.22.168 both. I think that I have narrowed it down to an issue with my router. I have a Netgear WNDR4500 router, I removed the drop that goes to my computer and hooked it directly into the modem. Everything worked perfectly then. I went through and reset the router to factory defaults, with the same results afterwards. I am currently looking at new routers. Hopefully that will fix the issue.
Just as an aside, I installed FireFox to see what that would do. Wow I had issues even connecting to Mozilla's homepage with it. But when I had my computer connected directly to the modem, worked great.
07-28-2017 12:32 PM - edited 07-28-2017 12:34 PM
Did you set the router to autodetect wan settings and turn on the network time server and correct time zone?
and umm, what model # modem are you using and is it a TWC or a spectrum lease?