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telephone/voice mail

Voice mail does not work, keeps asking for PIN number instead of the menu I had. Now is locked because I tried too many times 

4 REPLIES
Trusted Helper

Re: telephone/voice mail


Paula1 wrote:

Voice mail does not work, keeps asking for PIN number instead of the menu I had. Now is locked because I tried too many times 


Hi Paula,

Where are you located?  City, State, and Zip?  Also, how are you trying to set up Voicemail?  Is this on a computer or mobile device?  If so, what computer and mobile device?  Give operating system.  Thanks!

 

Satch

Re: telephone/voice mail

My voice mail doesn't work either. And i can't send messages from my android without it giving me a red exclamation mark as it's not sending HELP PLEASE YUMA AZ
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Re: telephone/voice mail

Help
Trusted Helper

Re: telephone/voice mail

Greetings,

 

I would reach out to Spectrum by signing up or logging in with a Twitter account.  Go to @Ask_Spectrum and follow this Twitter page.  (You must follow to send direct messages and get updates.)  Send a DM with your account information, and mention that Voice Mail is not working,  Be sure to mention how you are trying to activate voice mail and the steps that you have taken.

 

Satch