05-09-2017 12:50 PM
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Tried live chat. She/he told me to try sign in and sign out. No luck He/she told me to try another browser...same message whether its Chrome or Firefox.
Tried deleting all Time Warner cookies...still no luck
Solved! Go to Solution.
05-10-2017 01:46 PM
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05-28-2017 08:00 AM
You gotta love when they tell you CAN do something....but your really CAN'T....but they sure do try and sell you more stuff while you are looking.....I'm NOT impressed!
06-03-2017 05:46 PM
Hey woeisme I just got off the phone with advanced repair guy and I finally found out that VoiceZoneConnect is no longer available nor supported. Wow, without warning, how deft! Before the advanced repair guy I was on live chat with a rep and he tried to get me to do the different browser bit however that has nothing to do with the wee "connect" widget that is now gone. Try as I might I could not get him to understand that it was not about the phone, or VoiceZone set up webpage, so I finally gave in'/up and called in the big boys. So, bottom line, it was a surprisingly refreshing addition when TWC rolled it out and I truly loved the little fella cause it gave me options in dealing with unwanted callers. No it's back to looking at the TV call log and deciding whether it's prudent to answer it let it go to voicemail. Both of those options entail endless ringing which is the most annoying thing about phone calls; especially unwanted robocalls. One more "nail" and I might go looking for an alternative to Spectrum/TWC,
06-06-2017 12:25 PM
I am having the same problem. I agree, its time to switch to a new carrier. At the very least, they could have given some advanced warning. This doesn't speak well for the customer service.