Newcomer

Cannot access TWC VoiceZone

4 REPLIES
Moderator

Re: Cannot access TWC VoiceZone

Apologies for the trouble with Voice Zone @robrah

 

Have you tried to uninstall/re-install the app? You do have access to the MY TWC as well to follow basic trouble shooting. 

We encourage you to contact us at: TWC_ForumsHelp directly to look into this further. Please provide your Account Number, full service address as well as any further information that may help us work towards a resolution.


Thank you for participating in the Forums.


Regards,
Stephanie S.
Social Media Customer Care
Moderator - Community Forums

Newcomer

Re: Cannot access TWC VoiceZone

I have the same exact problem ... chat did not help ... have been trying to add blocked phone numbers for weeks. Have tried many routes, all unsuccessful.

Dave in SC

Lead Moderator

Re: Cannot access TWC VoiceZone

@Dave3 We encourage you to contact us directly for support.

 

We can be reached at TWC_ForumsHelp

 

Please include your account number and your username to get started.

If you will please also provide us information on what steps you have taken and 

where the process failed it would be appreciated. 

 

Regards,
Julia R.
^TWC-Social Media Customer Care
Lead Moderator-Community Forums

 

Newcomer

Re: Cannot access TWC VoiceZone

I have exactly the same problem.. no matter what browser I use. I get 

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