Rookie

Caller ID on phone not working

About 2 days ago my caller ID stopped working.

 

I get the phone number of the person who is calling me, but instead of the name I get "Out Of Area".   It does this for all calls.  Before I would get their name now its just Out Of Area.

 

 

5 REPLIES
Expert

Re: Caller ID on phone not working

On which display?

TV onscreen?

 home phones?

Phone 2 go ap?

 

Rookie

Re: Caller ID on phone not working

On my home phone  :-)

 

Thanks!!!

Expert

Re: Caller ID on phone not working

Ok, a wired phone plugged into the modem, correct?

 what model # modem/gateway?

What's yourcity/ zip code? Perhaps someone  can verify

Spectator

Re: Caller ID on phone not working

That's happened to me a couple of times in the past couple of weeks.....it's a TWC thing....my guess is it has something to do with the wonderful service we are getting.....

Moderator

Re: Caller ID on phone not working

I apologize for the issues this was a known issue in various areas. In order for us to check if you were or are being affected by it please message us @TWC_ForumsHelp your account number or phone number. 

 

Tyleen
TWC-Social Media Customer Care
Forum Moderator