02-19-2016 11:51 AM - last edited on 03-08-2016 07:13 AM by Julia_R
TIVO recently deployed a HBO Go application. When I tried to activate the device, Time Warner is not listed as a provider. Why is that?
It works on other devices such as Roku, XBox, Playstation, but Time Warner is not listed as a provider when the device is a TIVO.
If you go to the www.hbogo.com/activate site, enter TIVO as your device, a list of TV providers will come up. Time Warner is not listed as one of the providers when the device is TIVO. If you say you have a Roku as your device, Time Warner is listed.
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02-20-2016 06:01 AM
I noticed this yesterday also... I was able to activate the HBO GO on my Roku and other devices but would really like it to work on my Tivo also.
02-20-2016 02:05 PM
02-20-2016 09:42 PM
Mine too. Time to switch to DirecTV.
Have fun, DirecTV is not on that list either, unless you live in Puerto Rico. Comcast also didn't seem to make the grade along with a lot of other major providers. HBO is apparently either not offering TWC and other subscribers access to TiVO users, or there are still negotiations in progress for such access. In the meantime, there are many many other streaming services that TWC customers can use to access HBO Go.
02-21-2016 01:01 PM
Here's where to write. It took me about 15 minutes to file all 3 complaints.
FCC complaint: https://consumercomplaints.fcc.gov/h..._form_id=33794
Executive level TWC customer complaint: http://www.timewarnercable.com/en/ou...b/contact.html
Standard TWC complaint: http://www.timewarnercable.com/en/su...-feedback.html
02-25-2016 06:50 AM
I tried one of your links but it didn't work. I think it may be due to the ".." characters in the the link.
02-28-2016 05:18 AM - edited 02-28-2016 05:22 AM
TWC support informed me this morning about a contract negotiation between TiVo and TWC.
For now, I'll just have to use HBO Go on my Chromecast, it still works fine on that. It should also work on Apple TV, Amazon Fire TV stick and Roku.
03-08-2016 12:16 PM