10-10-2016 04:02 PM
Finally have our Tivo Bolt running on a TWC Cable card. We appear to receive all the 70 channels in the package, with the exception of the Epix channels, which are promised in this package.
The Tech did everything except stand on his head, but he could not get those channels enabled.
Anyone else have this issue, and have a solution?
10-13-2016 06:42 AM
Thank you for your participation in the Forums!
TWC-Social Media Customer Care
Moderator - TWC Community Forums
10-16-2016 07:52 AM
10-17-2016 07:15 AM - edited 10-17-2016 07:19 AM
11-16-2016 01:56 PM
12-16-2016 08:16 PM - edited 12-16-2016 08:18 PM
You never mentioned if you had a TUNING ADAPTER attached to your TIVO Bolt.
I have a TIVO Roamio, the previous model, with CableCard, and a TUNING ADAPTER. I get my TWC out of Akron, OH for use in NW Pennsylvania. Figured I should mention that.
Anyway, you NEED A TUNING ADAPTER with the TIVO, and CABLECARD in order to receive all the channels you subscribe too. The ONLY channels that are unavailable to TIVO users are the VOD(Video on Demand), and PPV(Pay Per View) channels.
I had EPIX about 6 months ago as part of new package. All I had to do was add those channels to my TIVO lineup(within Settings>Channels>Lineup>Put a check next to the EPIX Channels).
After a quick call to the SPECIFIC TIVO/CABLECARD TWC phone #(they SPECIFICALLY handle TIVO for TWC), they sent the signal to my TUNING ADAPTER, which decoded the channels for my TIVO, and they were there.
A couple of weeks later, I decided I did not like my currrent deal with TWC, and wanted another/better one. I got one, which did NOT include EPIX, which I did not care about, they removed them from my lineup. They stopped coming through to my TIVO, so I removed them from my lineup.
ALL PREMIUM/DIGITAL CHANNELS WORK ON TIVO. But you do NEED A TUNING ADPATER to go with CABLECARD/TIVO BOLT/Roamio/whatever...
The only channels that won't work are the VOD, and PPV channels. That's it. Even things like MLB Extra Innings works, as long as you let TWC know that they need to decode them through the CableCard/Tuning Adapter.
The Phone number to contact for TIVO/CableCard/Tuning Adpater problems is:
It should STILL work. If not, Oh well. But these people SPECIFICALLY deal with TIVO/TWC/CableCard/Tuning Adpater issues
12-17-2016 04:57 AM