dkk
Rookie

Unable to log on to watch live TV on my PC

I get a message TWC is experienceing problems restart and try again. repeatedly

3 REPLIES
TWC Employee

Re: Unable to log on to watch live TV on my PC

It would be very helpful when posting issues such as this to include at least your location(state or city).

Amazing Days Ahead!
Carolina Technical Assurance Center
TWC Employee

Re: Unable to log on to watch live TV on my PC

I just tested our test account here in NC twctv.com is working.

Please make sure you have Microsoft Silverlight installed if it's a computer, and if your on a mobile device use the app TWC TV not a webpage to access the service.
Amazing Days Ahead!
Carolina Technical Assurance Center
Rookie

Re: Unable to log on to watch live TV on my PC

It says to install silverlight, so i installed microsoft silverlight and it still says your almost ready you just need to install silverlight. I have tried over and over again and it justs keeps telling me to install. Please help !

 

Thanks, LM