07-21-2017 01:48 PM
Sorry for the frustration. For assistance with Wifi HotSpots, please contact HotSpot support at 1-888-851-9350.
Spectrum Social Media Customer Care
Forums Community Manager
07-21-2017 03:35 PM
I agree. I have been able to connect to hotspots in my local area. However, this week we were in Big Bear, and when I tried to access Spectrum's publicly available network, my login was not recognized. Funny, it works locally; it worked to login here, but it wouldn't let me access the available WiFi network in Big Bear.
07-21-2017 03:46 PM
is that your actual house or is it at all local TWC wifi hotspots?
Is Big Bear a TWC spectrum or is it a Charter Spectrum area?