Rookie

Twc WiFi, useless!. Not once have I been able to use this service. It Denys me every time

 
3 REPLIES
Community Manager

Re: Twc WiFi, useless!. Not once have I been able to use this service. It Denys me every time

@Harrislea

 

Sorry for the frustration.  For assistance with Wifi HotSpots, please contact HotSpot support at 1-888-851-9350.

 

James M.
Spectrum Social Media Customer Care
Forums Community Manager

 

Newcomer

Re: Twc WiFi, useless!. Not once have I been able to use this service. It Denys me every time

I agree.  I have been able to connect to hotspots in my local area.  However, this week we were in Big Bear,  and when I tried to access Spectrum's publicly available network, my login was not recognized.  Funny, it works locally; it worked to login here, but it wouldn't let me access the available WiFi network in Big Bear. 

Expert

Re: Twc WiFi, useless!. Not once have I been able to use this service. It Denys me every time

Define "here"

is that your actual house or is it at all local TWC wifi hotspots?

Is Big Bear a TWC spectrum or is it a Charter Spectrum area?