Sorry for the frustration. For assistance with Wifi HotSpots, please contact HotSpot support at 1-888-851-9350.
Spectrum Social Media Customer Care
Forums Community Manager
I agree. I have been able to connect to hotspots in my local area. However, this week we were in Big Bear, and when I tried to access Spectrum's publicly available network, my login was not recognized. Funny, it works locally; it worked to login here, but it wouldn't let me access the available WiFi network in Big Bear.
is that your actual house or is it at all local TWC wifi hotspots?
Is Big Bear a TWC spectrum or is it a Charter Spectrum area?