05-02-2015 02:07 PM - edited 05-02-2015 02:08 PM
05-05-2015 02:52 PM
If you are still in need of assistance please do contact our WiFi customer support team.
You can reach them directly at 1-888-851-9350
05-05-2015 03:05 PM
05-07-2015 05:24 PM
05-30-2015 07:11 AM
05-30-2015 09:03 AM - edited 05-30-2015 09:03 AM
06-19-2015 06:51 PM
I downloaded the app two days ago and received the same message.Also it asks for the Device and Mac address.
Twc does not know what Mac address to use. One said my modem/wyfy at home and another said to call apple.
well my Iphone 4 does not display the full Mac address and apple will not provide it. I am waiting for my Iphone 6 next week to see if it displays the full Mac address.
Here is the contact firstname.lastname@example.org
I do not have them, but google TWC and ther are two frustrated clientsa displaying the corporate level e-mail contacts
07-29-2015 08:31 PM
I like using this app on my iPhone and iPad because I will be using it a lot and I will be telling my friends and family