09-24-2016 08:04 AM
09-24-2016 12:58 PM - edited 09-24-2016 01:00 PM
Is this Your business Hotspot, are you using it as customer traffic, business hotspots can time out, depending on how the owner of the spot sets it up.. Call Business class and ask for support, if it's your business hotspot, and need help.
Use Wi FI Secure Pass Point if you are a tw customer, instead of open wifi, it may not time out, I have not tested locally.
09-24-2016 02:32 PM
Thanks for the information. For all issues with HotSpots, including log in and poor connections, please contact our HotSport support directly at 1-888-851-9350 . If the issue is not resolved, please let us know.
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