Maximum Connections Under A Single Account

[dwh367]

I'm new to TWC. My household currently consists of 4 people. If we're all out and about somewhere, and within range of a TWC hotspot, how many of us can connect to it at the same time?

[James_M · Accepted solution]

dwh367, 

Welcome!  For the HotSpots, you can have up to 3 devices connected simultaneously using the same TWC ID.  If you need to have more devices connected, you can create up to 4 subaccounts in My Account, and each subaccount can set up their own ID.  For more information on Wifi Hotspots, please refer to this link to the Wifi Support page.  Please feel free to contact us anytime you have a question.  

Thank you for your participation in the Forums!

James M.
^TWC-Social Media Customer Care
Forum Moderator

[dwh367]

Looks like the easiest thing to do then would be to install the wifi finder app on the other devices and allow one of our family members to log in under my ID. Then make a subaccount for my wife so her and our other family member can log in under her ID. Makes it easier to keep track of that way. Thanks for the help. It's very much appreciated.