TWC WiFi Hotspots

[#1]

Hello.

https://www.timewarnercable.com/en/support/faqs/faqs-internet/twcwififin/why-should-i-save-my-twc-id... says it stays in, but I cannot figure out how to not to always save, and log out/off.

Thank you in advance.

[#2]

@ant  Perhaps I am not understanding your question. You are or are not looking to stay 

logged in? 

If you could reword or further explain your question we would be happy to help.

Thank you for participating in the Forums.
Have a good rest of the day!

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

[#3]

---

TWC-JuliaR wrote:

@ant  Perhaps I am not understanding your question. You are or are not looking to stay 

logged in? 

If you could reword or further explain your question we would be happy to help.

Thank you for participating in the Forums.
Have a good rest of the day!

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

---

Julia, I don't want to always be logged in this iOS app.

[#4]

Will you be using multiple signins with the application or you are just looking to 

close out the application?

You can log out of the application using the small gear Icon on the upper right

side of the screen. Click that and then Logout at the bottom of that menu.

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

[#5]

---

TWC-JuliaR wrote:

Will you be using multiple signins with the application or you are just looking to 

close out the application?

You can log out of the application using the small gear Icon on the upper right

side of the screen. Click that and then Logout at the bottom of that menu.

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

---

Um,  my gear icon is at the bottom center, not the top right. Top right  shows "TWC ID...", "TWC WiFi Usage", "Manage Devices for TWC WiFi", and "Request a Hotspot", "TWC Apps", and "Help" options.

I forgot to mention this is on a very old iPhone 4S with its iOS v9.3.5 if that matters.

[#6]

What version of the App are you using? 

It sounds like you have not loaded the last few updates.

If you will check that for us please. 

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

[#7]

---

TWC-JuliaR wrote:

What version of the App are you using? 

It sounds like you have not loaded the last few updates.

If you will check that for us please. 

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

---

It says v5.5.6. I just downloaded it yesterday after midnight PDT. I assume it is the right version  because it shows Spectrum brand.

[#8]

My apologies, you are correct.  The only way to "Log out" is to close the app. 

If you are wanting to add devices you can do that by clicking the icon 

that looks like a deck of cards and select manage devices for TWC WiFi. 

Are you just looking to login with a different account all together?

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums