Hot Spot get missing frequently...

Hello

 

I rent and small office to move from work at home to a more quite space (I am a freelancer web designer). I choose this particular building because the TWC hot spot was cover the whole building, for the past 5 months everything was working great. Around 3 week ago the TWC tech came with a sales lady and for what the manager of the building say they clean a lot of unused wire and fix some connection, after that the signal star to be weak and some time is not show on the available wifi connections. What is fun, before the tech and sale lady came was a couple private wifi and now the private connection are duplicate, maybe is a trick to force people like me get the business service :-( ?, I don't know.

 

My problem on get a pay service here is because the business service is expensive and if I want to pay a little bit less I have to sign a 2 year contract for a service of 10 mb download  when the hot spot is 15 and in my case I not sure if I going to be here so much longer.

 

There is anyway or device I can use to amplified the signal?

 

Thanks

3 REPLIES
Expert

Re: Hot Spot get missing frequently...

Hot spots are for residential customers not for business use supposedly.

 Some of the USB wifi panel antenna's or Ubiquity client devices work a lot better than internal wifi cards

 

Re: Hot Spot get missing frequently...

Thanks

Lead Moderator

Re: Hot Spot get missing frequently...

As we work to bring Spectrum WiFi to all our customers, additional answers to frequently asked questions are available for customers in the former Bright House Networks and Time Warner Cable® service area.

 

Who can use Spectrum WiFi Hotspots?

How do I sign in to a Spectrum WiFi Hotspot?

How do I get a 30 minute Free Trial on "Spectrum WiFi"?

What is "CableWiFi"?

If I see "TWCWiFi®" and "CableWiFi" network names, which should I select?

How do I sign in to the "CableWiFi" network?

 

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