Observer

Zigbee compatibility update needed

Hi,

 

Please update the TWC portal device to accept some of the new light bulbs that have come onto the market in the past few months. Both Cree and GE have released products, but we are still limited to the $24.99 LG lights from Best Buy. I purchased a Cree bulb, but it says on the TWC Portal that it is "unsupported." Please fix!!

2 REPLIES
Lead Moderator

Re: Zigbee compatibility update needed

We will certainly provide our developers with your feedback. Thank you for taking the time

to come share your request!

 


Thank you for participating in the Forums.
Have a good rest of the day!


Regards,
Julia R.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

Observer

Re: Zigbee compatibility update needed

Update: the LG lightbulbs are now listed as "no longer available." So we have no compatable bulbs we can purchase Smiley Sad