Rookie

Trying to reset password for Home Intelligence App

For the life of me, I can't remember my password for the Home Intelligence App. I've tried every password that I can think of. I tried to reset my password with my user name but when I go to put in my address, it says that the address is invalid. I even copied it directly from Time Warner's website. Can someone help me please? I also want to add on the TVG (horse racing) channel. Please help. Thank you.

Kelly
1 REPLY
Moderator

Re: Trying to reset password for Home Intelligence App

I apologize for the inconvenience, we have a specific team that handles Intelligent Home inquires and I can have them follow up with you. Can you please provide the address you're entering and any error messages you're receiving to our Social Media team at twcable.help@twcable.com?

 

Thanks for posting!