08-24-2016 10:29 AM
I was told on Monday by TWC customer rep that FreeForm app allows to log in using my TWC account when I am outside the home. Tried but does not work
Solved! Go to Solution.
08-24-2016 11:33 AM
We currently do not have an agreement with Freeform to allow our customers access to the content made available through their app and web site at this time. Apologies for any inconvenience.
Thank you for your participation in the Forums!
TWC-Social Media Customer Care
Moderator - TWC Community Forums
10-01-2016 12:49 PM
01-26-2017 04:44 PM
It's time to make the agreement with different channel apps or better, offer on-demand through your app. I have been asking for over a year and was told it should be fixed when the Spectrum deal is closed. Still no fix but Charter-Spectrum users have access.
I apologize but all permissions for TWC and the access to apps has not changed as of yet. Current TWC customers still have access to what they had before, Charter customers the same and Brighthouse the same. Eventually there will be an integrated system for logins but as of right now nothing has changed.
Spectrum-Social Media Customer Care