Newcomer

Xbox One S 1024 Authentication Error

I have the correct TWC ID info verified by customer support and no profile errors. Spectrum customer support has said it must be an issue on Microsofts side and Microsoft has said it must be a Spectrum issue. Can I recieve some further support please?
3 REPLIES
Expert

Re: Xbox One S 1024 Authentication Error

What are you trying to load, do or connect?

 

Newcomer

Re: Xbox One S 1024 Authentication Error

This occurs after signing in the app appears to be loading and then the error pops up. The app works fine on my Ipad so there is no profile error.
Expert

Re: Xbox One S 1024 Authentication Error

[ Edited ]

What App are you loading? A Twc one or a Spectum one? What operating system? Is it the latest Win 10 that disabled Flash player? What browser?

 Have you reset bothyour cable boxes and the modem?

What sort of display orTV is connected?

 

 Are you a TWC legacy customer or a Spectrum one?

 If the latter, change your password, the TWC one has had poor transfers into the Spectrum system. Some stuff works, others don't

 

No one here has any idea who you are, what OS or credentials you're trying to use and very few problems have the same resolution.