12-10-2016 11:15 PM - edited 12-11-2016 06:46 AM
TCM has a feature called Watch TCM which allows viewers to either watch the channel live or pick from a list of movies that have aired within the last week. This has been going on for a few years but Time Warner Cable wasn't part of it.
So, finally with Spectrum I figured it would be a cinch since Charter Spectrum is listed as being among the partners (along with a buch of other cable companies).
But I keep getting an error message that either my user name or password are wrong, but they are the same ones that i use to get here, so what gives?
Thankis in advance.
12-10-2016 11:40 PM - edited 12-10-2016 11:42 PM
It's because you and I are notCharter Spectrum cussedtomers....
We're TWC Spectrum and the 2 companies are not sharing anything, If you want Spectrum, go to the nearest TWC store and see if they'll transfer you.
You cannot be on any TWC promo's. And beware, a lot is different, like no 6 tuner and WHDVR's allowed on Spectrum...
12-11-2016 05:50 AM
@clore1030 As a TWC/Spectrum customer you would not be
able to use a Charter/Spectrum login. If you do not see TWC/Spectrum
listed as an available provider you will not be able to login.
We apologize for the frustration this has caused you.
^TWC-Social Media Customer Care
Lead Moderator-Community Forums
12-11-2016 06:51 AM
Thanks both of you for your responses. It would have been nice to have but since I never had it, no sense in crying about milk that hasn't been poured or even available to pour.
01-06-2017 03:17 AM
The next obvious question is why hasn't TWC/Spectrum enabled the Watch TCM app through their company, or when will they enable it? TCM is provided to us through our cable TV packages for which we as customers pay. Charter Spectrum offers it, so when is TWC/Spectrum going to enable the Watch TCM app? Thanks.
01-06-2017 09:54 AM
As of this time, we do not have information to provide as to whether this will eventually be an option for our legacy TWC customers. We will have more information going forward once the transition is fully complete.
TWC Community Forum Moderator
02-11-2017 10:33 AM
I really don't understand what's difficult about this. This is becoming more of a high-interest app. TWC should be able to give an estimated time for us to get this or an explanation of why we won't get it. We certainly pay enough for cable service. And you would think with so many other options to cable these days, TWC would be more forthcoming about this service.