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Issue with signing into Hbogo and other online services

Issues with with signing into hbogo, showtimeanytime, and starz . it telling to contact my service provider but i have all these channel and it is free to contact on my apple tv. I don't understand because it was working before.

1 REPLY
Community Manager

Re: Issue with signing into Hbogo and other online services

williams266216

 

I apologize for the issues connecting to the apps.  Please try restarting the modem to force a sync between the modem and the devices.  This should also re-authenticate your subscription. If the issue is not resolved, please let us know.  

 

James M.
^TWC - Social Media Customer Care
Forum Moderator