DS2
Rookie

Cant access ACC Network or SEC+ through WatchESPN/ESPN3

Been having this problem for the past few weeks. I log-in through this site to get access to those networks on WatchESPN but only get a loading screen. Any ideas?

3 REPLIES
Community Manager

Re: Cant access ACC Network or SEC+ through WatchESPN/ESPN3

@DS2

 

There is a known issue impacting the ESPN app.   We are aware of the issue and working to resolve the issue.  If you feel it is different issue, please contact us by private message at TWC_ForumsHelp for additional assistance.  

 

James M.
Social Media Customer Care
Community Forums Moderator

DS2
Rookie

Re: Cant access ACC Network or SEC+ through WatchESPN/ESPN3

Still not working after two months of problems. When is the timetable for this issue?

Lead Moderator

Re: Cant access ACC Network or SEC+ through WatchESPN/ESPN3

@DS2

 

We encourage you to contact us via DM with your account number

your TWC ID username and some additional details. 

1. Are you able to login to My Account?
2. Are you able to utilize other partner applications or websites?

3. Do you ever receive an error message?

4. Do you experience this issue with multiple computers/users on your account?

5. Are you able to login and utilize Spectrum TV?  

 

Look forward to hearing from you. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums