02-22-2017 02:29 PM
Just switched from Fronteir to TWC/Spectrum. As a previous TWC customer, I knew that their customer service and program was super, super poor.
I knew I would regret this decision and now I can't watch CNN from away from home. Which is the only place I need it as I HAVE IT ON TV AT MY HOUSE SO WHY WOULD I NEED TO WATCH THE APP ONLY WHILE AT HOME????
02-22-2017 05:49 PM
Time Warner Cable as a company does not own any channels. Time Warner Inc is what you are referring to which is a separate company that does own channels. As the merger is going through there could be changes coming about access to various channels. As of right now there is no further information as to what/when that could happen.
TWC-Social Media Customer Care
we need CNN in the away from home channel lineup. This is not a movie or recreational channel, its a news channel and should be available to all customers.