Trusted Helper

Log Out Error About 60% of the Time Using Firefox

Sup all?

 

On both my Windows 8.1 laptop and Windows 10 deskop, I get a "We are unable to complete your request at this time due to a system error..." about 60% of the time on log out.  I have not tested other browsers such as MS Edge often enough, and I don't have Google Chrome installed on either PC.  I have attached a photo.

 

Satch

Capture.JPG

 

 

 

 

2 REPLIES
Moderator

Re: Log Out Error About 60% of the Time Using Firefox

Hi @Satch

 

Does it actually log you out? Had you the opportunity to try alternate

browsers?

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

Trusted Helper

Re: Log Out Error About 60% of the Time Using Firefox


@Forums_Help wrote:

Hi @Satch

 

Does it actually log you out? Had you the opportunity to try alternate

browsers?

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums


Yes,

 

I get logged out, so that part is working.  I will need to test this in MS Edge a bit more to get an accurate assesment with that browser.

 

Satch